Our Story & Team

About Us

Joyous Adventures was founded in June 2019 with a passion for creating unforgettable travel experiences. Just months after opening, the global travel industry faces unprecedented challenges during COVID-19–but we didn’t just endure, we adapted and grew. Our abiliy to navigate uncertainty strengthened our commitment to our clients and deepened our expertise in thoughtful, flexible travel planning.

Founder Jennifer Casselman, (L)

Our Values

We believe great travel planning is built on trust, resilience, and dedication. Trustworthy guidance means we recommend what’s truly best for you—not what’s easiest to book. Resilience allows us to adapt quickly when plans change, navigating challenges behind the scenes so your experience stays seamless. Above all, we’re dedicated to serving our clients with care, integrity, and attention to detail, treating every trip as if it were our own.

Our Staff

Our team is made up of highly trained travel professionals who specialize in serving concierge-level travelers. Each advisor brings deep destination knowledge, industry expertise, and a commitment to white-glove service. From complex itineraries to last-minute changes, our staff is prepared to anticipate needs, solve problems proactively, and deliver a personalized experience that exceeds expectations—before, during, and after you travel.

Our Mission

We are a dedicated team of concierge travel planners who specialize in personalized, stress-free vacations. From start to finish, we handle every detail—curating custom itineraries, securing accommodations, managing logistics, and providing ongoing support—so our clients can focus on enjoying the journey.
At Joyous Adventures, travel is more than a trip—it’s a carefully crafted experience designed around your needs, preferences, and dreams.

Meet Our Team

~Leadership~

Jennifer Casselman, Owner & Founder

Brad Casselman, Agency and Groups Administrator

~ Our Agents ~

Every agent on the Joyous Adventures team is hand-selected by Jennifer for their extensive industry experience, specialized travel knowledge, and dedication to delivering a concierge-level client experience.
Connect with your favorite Adventure Concierge below!

Abby Kirkland

  • Multi-Generational Travel
  • Couples/Honeymoon
  • Family Travel

Amanda Fulford

  • Family Travel

Brooke Lanzi

  • Family Travel
  • Couples/Honeymoon

Cassie Goodwin

  • Group Travel
  • Couples/Honeymoon
  • Family Travel

Delaney Casselman

  • Family Travel
Kara

Kara Reid

  • Child-Free Travel
  • Couples/Honeymoon
  • Group Travel
  • Family Travel

Kelli Smith

  • Family Travel

Kim Jones

  • Multi-Generational Travel
  • Group Travel
  • Couples/Honeymoon
  • Family Travel
Kristi Gerding, Joyous Adventures Travel Agent

Kristi Gerding

  • Solo Travel
  • Couples/Honeymoon
  • Family Travel

Lindsey Vereen

  • General Travel
Lisa Johnson, Joyous Adventures Travel Agent

Lisa Johnson

  • Group Travel
  • Special Needs Travel
  • Sport/Sport Teams Travel
  • Family Travel

Marsha Granen

  • Couples/Honeymoon
  • Child-Free Travel
  • Family Travel

Nate Martinez

  • LGBTQIA+
  • Couples/Honeymoon
  • Child-Free Travel
  • Family Travel
Olivia Massey, Joyous Adventures Travel Advisor

Olivia Massey

  • Family Travel
Susanne Warren, Joyous Adventures Travel Agent

Susanne Warren

  • Multi-Generational Travel
  • Family Travel
  • Special Needs Travel
  • Couples/Honeymoon
Stephanie DeWitt, Joyous Adventures Travel Advisor

Stefanie Dewitt

  • Multi-Generational
  • Family Travel
  • Couples/Honeymoon

Tiffany Catchot

  • Group Travel
  • Couples/Honeymoon
  • Family Travel